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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located Pennsylvania, Indiana, Kansas, or the state of Washington. If you are located in Pennsylvania, Indiana, or Kansas and are tax exempt, please contact Remark Sales for assistance. Please be prepared to provide a copy of your tax exempt certificate.
I have a question on my charges.
  Please contact Remark Sales with your questions.
I need a copy of my receipt/invoice.
  A receipt will be sent around the same time as the software download is emailed to you. This will occur typically within one business day of your order.
When will my credit card be charged?
  Your credit card is charged at the time you place your order. The software will be sent within one business day of your order.