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Shipping Information
Do you ship to my country?
  Gravic works in many countries through local distributors. In these countries Gravic does not sell directly to end users and if you are in this country you will not be able to purchase from our online store. If your country does not appear in any drop down menu related to “Country”, then you will need to go through your local reseller. For the reseller in your country, click this link to find the reseller details.
What are my payment choices?
  During the checkout process you may choose a type of credit card to use for your purchase. Gravic accepts VISA, Mastercard, Discover, and American Express. Should you not be able to purchase with one of these types of cards, you will not be able to order from this store. Please contact Gravic Sales and we can provide alternative ordering methods.
What are my shipping charges?
  All products are sent via email with a link to our FTP site to download the software. Gravic does not physically ship any media or manuals. Everything is included in the download. There are no shipping costs added to your order for software downloads.
What is your return policy?
  Gravic offers a 30 day return policy. If you wish to return your software for a refund, please contact Gravic Sales within 30 days of your purchase. Before money can be refunded you will need to Transfer the License off of your PC and uninstall the software. Once verified by Gravic you will receive a refund of your purchase price
When will my order ship?
  Orders usually ship within one business day of your order being placed. You will receive an email (at the email address you provide on the order screens) with the download details and license credentials.